Medicina Mexico knows that keeping your customers happy, secure and safe is more important than making money and will always result in repeat customers.

By checking your online account, you will see your current and prior orders including your Order Number and any and all payments received. Because our staff is so busy processing orders from all over the world each day, we were forced to make some tough decisions. We are no longer taking phone calls or adding shipping information into the web servers. We do answer all emails within 24 hours and that will never stop.

All order are shipped within 48 hours of receipt of funds unless we are out of stock on a medicine. We are now informing our customers of orders that are out of stock by email. Please do not send us an email asking if your order has shipped as we are too busy packaging orders, and this takes away from our time to ship orders. The only exception is Overnight delivery.

Please NOTE: Funds received without an order number are placed into our SUSPENSE ACCOUNT until we are able to determine the correct owner and order number. To avoid this, please always send an email to:  sales@meds.com.mx  along with your order number and the fact that you made a payment.

The UNITED STATES and some other countries require a prescription on all medications sold from Mexico. They further require documentation in English and an invoice of all medicines sold for customs.  For these countries, Medicina Mexico is now delivering your medicines to Dr. Isaac Reyes, MD (Ced. Federal 644884) (Ced. Estatal 1537-02/05) along with the required documentation including documentation on each medication sold in English is from Wolters Kluwer.   Dr. Reyes upon receipt of your medication will issue a prescription and provide for shipping pursuant to your order.  If for any reason, Dr. Reyes fails to issue a prescription for a specific medication, then you will receive a refund or credit.

Please never send an email to more to one of our email addresses and please wait for our response. When sending in an email, please include your full name, your order number and how we can help you. Each day we receive over 80,000 emails and we do not have the time to read repeative emails/

Licensed pharmacies in Mexico are only allowed to sell medications, either brands or generics, from an approved pharmaceutical which has passed testing and has subsequently been authorized by the Mexican Government.

Never take a medication without first consulting and getting permission from your MD.

If you look on the left-hand side of any of our web pages at (About US) you will see our licenses, permits and our Regulatory Body.

PLEASE TAKE NOTICE: Our email address is:  sales@meds.com.mx or meds.com.mx@gmail.com.